Customer Services...

The company reputation has been built on providing excellent customer service.

The company reputation has been built on providing excellent customer service.Communication is the key!!

We are great communicators

Priority systems 1 (urgent),
2 (same day) and 3 (24 hrs) are utilised to benefit our customers. 24 hour, 7 day service is provided for existing customers.

Customers satisfaction "follow up calls" are made at the completion of each service and maintenance job.

Our "customer complaints and commendation register" is continually monitored.

• Weekly critics meetings attended by all staff (minuted)
• Customer complaints register
• Sequenced priority service
• Customer satisfaction follow-up call
• Building performance monitoring